Frequently Asked Questions
Got questions about NDIS registration, audits, or compliance? You’re not alone — and we’re here to help. Below are answers to the most common questions we receive from both new and experienced NDIS providers. If you can’t find what you’re looking for, feel free to reach out — we’re just a message away.
We offer a complete range of NDIS consulting services, including business planning, registration and compliance support, internal and external audits, mid-term and renewal audit preparation, operational setup, and staff training.
Explore our full list of services
From initial planning to full registration, we guide you through every step of launching your NDIS business. Our experts help you prepare documents, align operations with NDIS standards, and ensure audit readiness.
📩 Need help getting started? Request a free consultation or email us at info@acareconsultingandcompliance.com
Our internal audits thoroughly assess your organisation’s alignment with NDIS Practice Standards. We identify gaps, provide actionable feedback, and help you implement the required changes before any external audit.
Learn more about internal audits
Mid-term audits are mandatory for maintaining NDIS certification and must be completed within 18 months of registration. Acare helps you prepare by reviewing operations, correcting gaps, and offering full compliance guidance.
Check out our mid-term audit support
We help you prepare all documentation, assess your current systems, and make sure you meet updated NDIS compliance requirements. Our goal is to make the renewal audit process smooth and successful.
Discover our renewal audit services
We provide end-to-end support including application assistance, documentation preparation, policy development, and compliance alignment with NDIS Commission standards. Our team works to improve your approval chances and operational readiness.
Our comprehensive business planning covers forecasting, market analysis, risk management, and NDIS-aligned goal setting. We help you create a strong foundation that supports long-term growth and full compliance.
While it’s possible to prepare on your own, professional guidance significantly increases your chances of passing. Acare ensures that every operational, documentation, and procedural aspect meets NDIS audit expectations.
📞 Questions? Contact us at info@acareconsultingandcompliance.com
We stand out through our personalised, human-first approach and deep knowledge of the NDIS framework. Unlike firms offering generic templates, we tailor everything to your business needs for lasting compliance and growth.
Absolutely. We work with both new and established providers. Whether you're renewing registration, expanding services, or preparing for audits, our team supports your next step with precision and care.
We assist with staffing structures, training, system implementation, and integrating the right tools to ensure smooth operations. Our goal is to streamline your business for long-term efficiency and compliance.
Yes, as part of our operational optimisation service, we help you identify and implement technology solutions that support your business goals and compliance requirements.
We manage the entire external audit process — from documentation review and audit scheduling to post-audit improvements. We also coordinate with approved auditing firms to ensure everything is in place for a smooth audit.
We provide tailored training sessions for NDIS providers and their teams, covering compliance, operations, and quality care. Our workshops keep your staff up-to-date with evolving NDIS requirements and best practices.
We offer both one-off services and ongoing support packages. Many clients choose continuous support to ensure long-term compliance, audit readiness, and scalable growth.
Ideally, you should start preparing 3–6 months before the audit date. Acare can help with early assessment, identifying gaps, and ensuring all documentation is in order for a successful review.
Yes, we provide post-audit recovery services where we identify what went wrong, fix compliance gaps, and help you regain alignment with NDIS standards.
Our team brings years of corporate, operational, and sector-specific experience in guiding providers through NDIS frameworks, audits, and business setup — with a strong track record of successful outcomes.
We offer both full registration handling and guided support — depending on your needs. Whether you need hands-on help or just expert advice, we customise our role to suit your business.
Getting started is easy. Just contact us or email us at info@acareconsultingandcompliance.com, and we’ll schedule a free consultation to discuss your NDIS goals and how we can help.
Still Have Questions? We’re Here to Help
If your question wasn’t covered above, don’t worry — our team is ready to provide personalised support. Whether it’s registration, audits, or operational setup, we’re just a message away.
